In use at BMW | Q Methods App

BMW Quality Management Training Platform

Role

UX/UI Designer & Visual Identity Designer 100%

(Collaborate with 3 engineers & Project Lead)

Time Frame

4 months

Apr - Jul 2025

Tools

Figma, MS Power Apps & Photoshop

Client

BMW Quality Management Dept.(Germany, UK, Austria)

🤖 AI Integration

  • Proposed content categorisation concepts, leveraged AI to generate alternatives, and refined the final information architecture.

Overview

What is Q Methods App?

The Q Methods App is a multilingual internal training application designed to help BMW employees learn quality management methods through an engaging and interactive learning experience.

Problem

Making Sense of Complex Learning Content

The existing Q Methods App presented a large amount of educational content in a dense and unstructured way, making it difficult for employees to navigate, absorb information, and stay engaged throughout the learning experience.

Business goal

  • Make learning more interactive and engaging.

  • Improve the usability of content-heavy learning materials.

  • Maintain a professional visual identity suitable for an internal BMW training platform.

  • Ensure all solutions were feasible within Microsoft Power Apps.

Problem

User Interview & Key Insights

Reviewed findings from in-depth interviews with 8 employees to identify key usability issues and opportunities for improving the learning experience.

Key Insights

01. Information was difficult to scan.

Large amounts of text and limited visual hierarchy made important information difficult to identify quickly.

02. Users lacked clear guidance throughout the learning journey.

Employees found it difficult to understand where to begin, which chapter they were viewing, and what to complete next.

03. Important actions were easily overlooked.

Primary actions were not visually prioritised, reducing discoverability.

04. The learning experience felt static.

The existing interface provided limited interaction and visual feedback, making learning feel passive despite the rich educational content.

05. The growing number of screens affected efficiency.

An increasing number of screens slowed development and impacted loading performance within Microsoft Power Apps.

Problem

How Might We Statement

How might we transform a content-heavy internal training app into an intuitive and engaging learning experience while maintaining technical feasibility?

Opportunity

Turning Insights into Design Decisions

Opportunity 1

Improve Information Hierarchy

Users struggled to identify important information because all content had similar visual weight.

Design Direction

Create a clearer hierarchy by prioritising important actions and organising content into digestible sections.

Opportunity 2

Guide Users Through Learning

Users lacked orientation throughout the learning journey.

Design Direction

Provide clearer navigation and continuous progress feedback.

Opportunity 3

Increase Engagement

Learning felt passive and static.

Design Direction

Introduce visual feedback and interactive elements while maintaining a professional tone.

Solution

Design Strategy

Balanced Visual Hierarchy

  • Reduced the logo size to balance the overall layout

  • Enlarged the "Start" button to enhance visibility and encourage user interaction

Clear Seperation for Better Focus

  • Improved user focus by clearly separating the profile section from the training list

  • Added unique icons to each training to help users quickly identify and differentiate content

Structured Navigation with Progress Feedback

  • Introduced chapter overview pages for better context and smoother navigation

  • Added a progress bar to each chapter page to visually communicate learning progress

Visually Guided Contents Page

  • Added color-changing icons next to each training title to indicate the current selection

  • Used the brand’s green background to reinforce identity

  • Applied accent colours to distinguish each training and improve visual consistency

Clear and Interactive Quiz Layout

  • Included progression text (e.g. "Question 2/5") to inform users of their current position in the quiz

  • Applied different colours to each multiple-choice option to enhance visual separation and reduce cognitive load

Validation

Q Forum Highlights

Conducted user testing with 64 employees from the Quality Management departments in Munich, Leipzig, and Regensburg, collecting qualitative feedback on usability, navigation, and the overall learning experience.

Key Feedback

Positive

  • Easier to navigate through training content.

  • Improved readability of information-heavy pages.

  • Clearer learning progress and chapter structure.

  • More engaging visual experience while maintaining a professional look.


Negative

  • "It would be helpful if the app remembered where I left off."

  • "Some text could be larger for easier reading."

Future Opportunities

  • Add a search and bookmark function for faster access to specific topics.

  • Allow users to bookmark frequently used content.

  • Provide personalised learning recommendations.

  • Increasing the font size would make the content easier to read, especially on content-heavy pages.

Reflection

What I'd Do Differently

Bridge Design and Development Earlier

  • Align design decisions with Power Apps capabilities earlier in the design process.

  • Collaborate with developers from the beginning to reduce implementation gaps and enable a smoother handoff.

What I learned

Good Design Is More Than Visuals

  • Great UX design requires understanding the development environment, not just creating visually polished interfaces.

  • Early collaboration with developers leads to more realistic and implementable design solutions.

Brand Identity

Simplifying the Logo

From Inconsistent Visuals to a Unified Identity

The existing app lacked a clear visual identity, making the experience feel fragmented across screens.


By introducing a structured colour system inspired by BMW's corporate branding and refining the logo, I created a more cohesive and recognisable identity for the Q Methods App.

Logo Design

I retained the original shape and incorporated the letter ‘Q’ to represent the project’s identity, creating a simple and modern logo for the Q Methods App.



Logo Variations

Design System

Simplifying the Logo

Colour System

Font

Components

Illustrations & Infographics

Connect with me !

This portfolio incorporates AI-assisted research, writing, and design exploration where relevant

© 2026 Jezz Hong. All rights reserved.

Connect with me !

This portfolio incorporates AI-assisted research, writing, and design exploration where relevant

© 2026 Jezz Hong. All rights reserved.

Connect with me !

This portfolio incorporates AI-assisted research, writing, and design exploration where relevant

© 2026 Jezz Hong. All rights reserved.